Frequently Asked Questions

Browse our shop, choose your arrangement, select a delivery date and time slot, then complete checkout. We will confirm your order by email and deliver fresh flowers to your door.

We deliver across all major cities in Jordan including Amman, Zarqa, Irbid, and Aqaba. Delivery availability and timing may vary by area. You will see the exact options at checkout.

We recommend placing your order at least one day in advance to guarantee availability. For special occasions like Valentine's Day or Mother's Day, we suggest ordering 3–5 days ahead.

Yes. During checkout you can add a personal gift message, choose an occasion, and send anonymously if you prefer. You can also use our Customize Gift page to build your own arrangement step by step.

Our delivery team will contact the recipient before arriving. If they are unavailable, we will coordinate a suitable time. Flowers are kept fresh and we will do our best to complete the delivery.

Same-day delivery is available for orders placed before a certain cutoff time, subject to stock and area availability. Select your preferred delivery date at checkout to see available options.

We accept credit and debit cards, CliQ bank transfer, and cash on delivery. You can choose your preferred payment method at checkout.

Trim the stems at an angle, place the flowers in a clean vase with fresh water, and keep them away from direct sunlight and heat sources. Change the water every two days to keep your arrangement looking its best for as long as possible.

Orders can be modified or cancelled up to 24 hours before the scheduled delivery date. Please contact us as soon as possible at info@wardatijo.com and we will do our best to accommodate your request.